Privacy Policy

Last Updated: October 1, 2023

SupportMates LLC ("we," "us," "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit www.thesupportmates.com ("the Website"). By accessing or using the Website, you consent to the practices described in this Privacy Policy.

Information We Collect

Personal Information: We may collect personal information such as your name, email address, phone number, and company name when you provide it to us voluntarily through forms on the Website.
Automated Information: We may collect non-personal information automatically, including your IP address, browser type, operating system, and the pages you visit on the Website. We may use cookies and similar tracking technologies to gather this information.

How We Use Your Information

We may use the information we collect for the following purposes:

To provide information, services, or products you request.
To improve the Website's functionality and user experience.
To communicate with you about our services, promotions, or updates.
To analyze and track usage patterns on the Website.
To comply with legal obligations or protect our rights and interests.

Disclosure of Your Information

We may share your personal information with:

Service Providers: We may engage third-party service providers to assist with Website operations, including hosting, data analytics, and customer support.
Legal Compliance: We may disclose your information when required by law or in response to lawful requests by public authorities.

Security

We implement reasonable security measures to protect your personal information from unauthorized access or disclosure. However, please be aware that no data transmission over the internet is entirely secure, and we cannot guarantee the security of your information.

Your Choices

You may have the following choices regarding your personal information:

Access and Update: You can access and update your personal information by contacting us at sales@thesupportmates.com.
Opt-Out: You can opt-out of receiving promotional emails from us by following the instructions provided in those emails.

Children's Privacy

The Website is not intended for children under the age of 13. We do not knowingly collect or maintain personal information from children under 13 years of age. If we learn that we have collected personal information from a child under 13, we will take appropriate steps to delete that information.

Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly.

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at sales@thesupportmates.com.